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Privacy and Security

 

Thank you for using our website at www.nationalgalleryimages.co.uk. We value our customers' privacy and have taken great care to ensure the security of your transactions with us. Your credit-card information and other personal data will be treated with the highest standards of safety and confidentiality. Further details of our security regime can be found below.

Secure shopping
For your security, orders on our site are encrypted with SSL (‘Secure Sockets Layer') technology on both the client and server end. This software encrypts all your personal information so that it cannot be read as it travels over the Internet and can be trusted to arrive, privately and unaltered, to our server only. SSL is an encryption technology that works with Netscape Navigator, Microsoft's Internet Explorer, AOL's browser, Firefox, Opera and Safari. (Please note that e-mail is not encrypted, and is not considered a secure means of transmitting credit-card numbers.)

To provide added security, we do not store customers' credit-card details on our server. The details are only used temporarily to gain authorisation, and are then deleted.

If you are still concerned about ordering electronically, you can pay by calling us on our general number on +44 (0)20 7747 5994 from 9:30 am – 5.30 pm London time, Monday to Friday (except for Bank Holidays).

Your privacy online
We are committed to ensuring the privacy of our customers. We do not sell or rent any of the information you provide to us (including your name and contact details) to third parties. However, we do use ‘cookies' to help us to improve the service to our customers and particularly to ease the search and ordering process for you - for further information about cookies see below. In an effort to offer you the best - and most current – image use opportunities, we ourselves may contact you with news about our services. If you do not want to be contacted in this way, you can deselect the check box on the registration page, or amend your account preferences.

Cookies
We do use ‘cookies' to help us to improve the service to our customers and to ease the search and ordering process for you. Cookies are pieces of information that are stored by your hard drive and used for record-keeping purposes. We use cookies to make visiting and using our site easier. They help us to save you from needing to type in several times certain details (such as your e-mail address, or the delivery address you have previously used for an order) so that your visit to our site can be quicker and more convenient for you. However, we never save confidential information like passwords or credit-card information. Cookies can also help us see which parts of our site are the most or least popular and thereby help us to improve our customers' shopping experience. Most web browsers automatically accept cookies. However, you can usually change your browser option to prevent cookies being accepted if you so wish.